Privacy Policy

At STORM RETAIL LLC (“STORM RETAIL,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through our online store.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit stormretailllc.shop, place an order, contact us, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you use our website, including:

Personal Information

Depending on how you interact with us, this may include:

Full name
Billing and shipping address
Email address
Phone number
Payment and transaction information
Account information
Order history
Information you provide when contacting customer support

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and device information
Operating system
Pages visited
Website interactions
Referring website
Date and time of your visit
General usage and analytics information

This information helps us understand how visitors use our website and improve our services.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill orders
Process payments and transactions
Arrange shipping and delivery
Provide order confirmations and updates
Respond to questions and customer service requests
Manage customer accounts
Improve our website, products, and services
Personalize your shopping experience
Detect and prevent fraud, abuse, and unauthorized activity
Maintain website security
Comply with applicable legal and regulatory requirements
Send promotional communications where permitted by law and where you have provided appropriate consent

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

STORM RETAIL LLC does not intentionally store complete credit or debit card numbers on our own systems. Payment information may be collected and processed directly by the applicable payment provider according to its own privacy and security practices.

We encourage customers to review the privacy policies of payment providers used during checkout.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our website.

Cookies may help us:

Keep items in your shopping cart
Remember preferences
Maintain website functionality
Understand website traffic
Analyze shopping behavior
Improve our website and services
Support relevant advertising and marketing activities

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. How We Share Information

We may share information when necessary to operate our business and provide our services.

This may include sharing information with trusted service providers such as:

Payment processors
Shipping and delivery providers
E-commerce and website service providers
Website analytics providers
Marketing and advertising service providers
Customer support providers
Fraud prevention and security services

These providers may only receive information reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, court order, or governmental request, or when necessary to protect our rights, customers, website, or business.

We do not sell your personal information for money.

6. Third-Party Services and Links

Our website may contain links to third-party websites, applications, payment services, social media platforms, or other services.

If you access a third-party service, that service may collect and process your information according to its own privacy policy.

STORM RETAIL LLC is not responsible for the privacy practices, security, or content of third-party websites or services.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

Complete transactions
Provide requested services
Maintain business and transaction records
Resolve disputes
Prevent fraud
Comply with legal, tax, accounting, and regulatory obligations

When information is no longer reasonably required, we may securely delete or anonymize it where appropriate.

9. Your Privacy Choices

Depending on applicable law and your location, you may have certain rights regarding your personal information.

These may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Request information about how your personal information is used
Opt out of certain marketing communications
Withdraw consent where processing is based on consent

To make a privacy-related request, please contact us using the information below.

We may need to verify your identity before completing certain requests.

10. Marketing Communications

If you receive promotional emails from us, you can unsubscribe by following the unsubscribe instructions included in the email.

Even if you opt out of marketing communications, we may still send necessary transactional messages, such as order confirmations, shipping updates, account notifications, or other service-related communications.

11. Children's Privacy

Our website is not intended for children under the age required by applicable law to independently provide consent to online data collection.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically to stay informed about how we handle personal information.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

STORM RETAIL LLC
Owner: Anthony Engle
Address: 2100 Louisiana Blvd NE
Albuquerque, NM 87110
Phone: 505-882-6823
Email: stormretail@hotmail.com