At STORM RETAIL LLC, we want your shopping experience to be simple and convenient. This Shipping Policy explains how we process and deliver orders placed through our online store.

1. Order Processing

Orders are processed after payment has been successfully received and the order has been confirmed.

We carefully prepare each order before handing it over to the shipping carrier.

Orders are generally processed within 1–2 business days.

Orders placed on weekends or holidays may begin processing on the next business day.

2. Shipping Time

Our standard shipping delivery time is:

3–5 Business Days

Delivery times are estimates and may vary depending on the destination, carrier operations, weather, holidays, or other circumstances outside our control.

The estimated delivery period begins after your order has been processed and shipped.

3. Shipping Confirmation & Tracking

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when available.

Tracking information may take some time to become active after the package has been handed to the carrier.

Please use the tracking information provided to monitor the progress of your shipment.

4. Shipping Address

Please make sure that your shipping address is complete and accurate before submitting your order.

STORM RETAIL LLC is not responsible for delays, failed deliveries, or additional shipping costs resulting from an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible.

We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has entered processing or been shipped.

5. Delivery Delays

Although we aim to deliver orders within the estimated timeframe, occasional delays may occur due to circumstances outside our control, including:

• Severe weather
• Carrier delays
• Holidays and peak shopping periods
• Incorrect or incomplete shipping information
• Transportation disruptions
• Unexpected operational delays

If your package appears to be delayed, please check your tracking information first. You may also contact us for assistance.

6. Lost, Stolen, or Damaged Packages

If your tracking information shows that a package has been delivered but you cannot locate it, please check around your delivery location and contact the shipping carrier.

For packages that arrive damaged, please contact us as soon as possible and provide relevant details and photographs where applicable so we can review the situation.

7. International Shipping

If international shipping is offered for your order, additional delivery time may apply.

Customers may also be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are not controlled by STORM RETAIL LLC.

8. Shipping Costs

Applicable shipping charges, if any, will be displayed during the checkout process before you complete your purchase.

Any promotional free-shipping offers will be subject to the terms stated with the applicable promotion.

9. Changes to Orders

Once an order has been submitted, we begin processing it as quickly as possible.

If you need to make a change to your order or shipping address, contact us immediately. We will make reasonable efforts to accommodate your request, but changes cannot be guaranteed once an order has been processed or shipped.

10. Contact Us

If you have questions about shipping, your order, or delivery, please contact us:

STORM RETAIL LLC
Owner: Anthony Engle
Address: 2100 Louisiana Blvd NE
Albuquerque, NM 87110
Phone: 505-882-6823
Email: stormretail@hotmail.com

STORM RETAIL

Style delivered with care.